Author: James Ewen

James is the head of marketing at Tamoco

Categories
Apps

App GDPR Toolkit – How Developers Can Prepare Apps for GDPR

When GDPR is concerned, developers can’t afford to overlook app user privacy, consent and opt-in preferences. Here’s five tips that will get you compliant.

It’s a huge problem for app publishers. How can you comply with intimidating privacy legislation and maximise the number of users that are opted into your app services?

By some estimates over 50% of current apps are not compliant with the new GDPR legislation.

That’s because apps have multiple third parties and SDKs integrated. Many of these are asking for data on users.

It’s difficult for publishers to keep track of this. But it’s now the law to be in control of this data.

It shouldn’t have to be this difficult to comply with privacy regulation. And it shouldn’t be hard for your users to opt-in and out of individual preferences.

Lucky we think we’ve found a solution for developers to manage, sync and audit consent in their suite of mobile apps. 

 

Asking for consent and getting your users to opt-in

Complying with privacy legislation isn’t the most straightforward process.

And how do you make sure that you don’t spook your users into opting out of all services? User opt-in is important to obtain as it can be a great tool in which to drive engagement and retention, not to mention monetization.

You need to ask user to opt-in at the right time. And you need to be clear that they are in control. We tried to solve this problem by designing our consent toolkit to help developers obtain and manage user consent.

Many apps get opt-in timing wrong. Don’t ask for all permissions the first time that the user opens the app. Explaining the value that users will get in return for opting in for certain permission will mean that the user is better educated about what their data is being used for.

Make sure that your opt-in process is clear and be upfront with your users.

 

Manage user opt-out requests respectfully

Under new legislation is just as important to ensure that users can opt out as it is to obtain consent properly in the first place. To do this publishers must have a system in place that can allow their users to opt out of some or all of the permissions that they have previously opted in for.

This was one of the fundamentals that shaped the way our consent module works. We wanted our toolkit to make it as easy for users to opt-out and it is to opt-in. This needs to be done in a way that doesn’t just put the user in control of their data but allows them to choose which kinds of data is used by publishers.

 

Make sure you can manage consent across devices

Consent and user opt-in management are difficult enough to get right as it is. But this can be made nigh on impossible when you consider the fact that app users are constantly deleting apps and changing devices. 

Syncing user settings are important because if a user has revoked a permission on one device then to continue to use this could be a breach of privacy regulation. Also, if a user requests that all their data be deleted, this is difficult to do unless you can identify everywhere that the user has given access to data.

That’s one of the problems that the consent toolkit was built to solve. By using a series of unique identifiers it’s possible for developers using the toolkit to sync consent preferences. In this way, the consent toolkit manages a users consent and opt-in/opt-out preferences whenever they interact with an app or service.

This is especially useful when a user requests their data be deleted (or in GDPR terms – right to be forgotten). Having a toolkit that syncs across devices allows publishers to remove this data and stop collecting it wherever the user is seen in the future.

Sometimes it’s a messy infrastructure. What happens if a user updates consent preferences in one app, but uses other apps from you? Make sure you can sync this preference across your real-estate.

 

Integrate user consent with third parties

Apps rarely run in isolation. You might have third party services, or other SDKs that have access to our user’s data.

These need to be kept in sync with the user’s opt-in preferences. If your user says no to communication, this needs to be updated with third-party advertisers for example.

At Tamoco, our consent module allows apps to instantly update third parties with new user preferences. If a user asks for all of their historical data to be deleted this information needs to be relayed to third parties.

The consent SDK communicates this to third parties automatically when a user’s preferences are updated.

Information of this is then secured in a secure audit trail. The consent module will automatically ask third parties to confirm that they have received these requests for changes in a users preferences. When this is (or is not) received this is saved in the audit trail, along with timestamps and relevant information.

This means that developers can ensure that their users’ opt-in preferences are respected in third-party integrations. It’s important to be able to follow an audit trail to prove that this information was relayed to third-party partners and integrations such as SDKs.

 

Make sure you have a secure audit trail

With the correct procedure in place, developers don’t need to worry about manually managing consent. But what happens if you ever need to prove that your app has protected user data.

App developers need a way of storing the history of user consent. It should be easy for developers to prove that historical consent has been obtained.

In our consent toolkit we provide developers with an audit trail to do just this. Everytime a user changes their consent preferences then the SDK automatically records this with time stamp.

This ensures that app publishers are always covered. This information is easily viewed and provided for reference. Third-party consent is also stored in the audit trail. All requests for opt-out are sent to third parties and the record of this is then stored in the audit.

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The consent toolkit is launching soon, sign up below to get free early access

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Categories
Business

The Role of Marketing in the Success of College Startups

When you have a bright idea for a college startup, the most important thing is getting your message across and promoting it. Since we are living in the age of technology and have access to the means of digital marketing, it’s important to plan things ahead and estimate all the limitations and advantages. Depending on your target audience and budget, you have to know the risks as you work on your college startup. Since most cases will belong to innovative solutions, the role of marketing starts the very minute you start to describe your project or compare it to what’s already available.

The Role of Marketing in the Success of College Startups

– Promoting Your Ideas and Thoughts.

One of the most important roles of marketing for students’ ideas is to promote your ideas and thoughts correctly. It should be done by estimating your resources and budget, as it will help you to choose the right methods.  This way, you won’t have to take risks for something you cannot handle. Nevertheless, do some research first, study your target audience, and don’t ignore checking Writing Universe if you need to create a written description or compose a commercial text for your project. Once you do everything right and make things sound interesting, you are already halfway there!

– Making Things Appealing to Investors.

Another aspect of correct marketing is good grammar and accessibility of your college startup. It has to be accurate and condensed as you structure your objectives without promising too much. If you take the time to work on your marketing factor and branding, you will make things appealing to investors, especially foreigners. This way, you can receive a scholarship or additional funding when you try your best to make things clear. Think about both lengthy and short presentations that will help you to participate in workshops and video conferences where you can promote your student startup. It will help you to stay ready all the time and adjust things quickly based on the marketing limitations!

– Combining Research for Your Project.

Another role of marketing is the way you can use what you study as a college student and implement your skills for an important project. If you are unsure about success, start with various marketing tools and estimate how things can be attached to your academic curriculum. It will help you to stay updated all the time and consider assistance from your college as it can make a significant contribution to the scientific community.

– Global Cooperation and Community Work.

Unless it’s something that you wish to plan locally, do not forget that we have social media to promote and inspire our projects. Keep things active, and don’t forget to communicate with your visitors! Even if you do something related to environmental protection or promote unique summer camp ideas, you can distribute your ideas and work worldwide. It will help other people become inspired and establish a partnership with your college startup. Remember that something may start locally and as something small, yet if you do proper marketing, it can turn into a global project.

Tracking Your Progress is Essential!

Another role of marketing in the success of every college startup is the tracking and analysis of the progress as things take off. If you are unsure about the best ways to stay in control, you can start by taking simple notes on paper or estimating things as you check the comments on social media or any other platforms. Depending on how and where you promote your startup, it’s possible to install various solutions like Google AdSense or Google Analytics to check your target audience and track the behavior patterns. Contrary to popular belief, these tools are intuitive and won’t be overly challenging, even for beginners. Now, when you can make changes based on your success, your marketing methods will always remain open-minded and flexible.

BIO

Mary Herd is always striving for innovations as she explores the fields of education, culture, and technology. As an educator and content analyst, she loves to write and share helpful recommendations. Follow Mary and find inspiration as you work on your business startup ideas.

Categories
Business

Best 5 Tips for Students Starting a Business

The pandemic showed many people that a nine-to-five job isn’t the most reliable. Students looking at this changing job market have realized they must develop business ideas. Unfortunately, as a beginner, it can be hard to know where to start. This is why in this article, we go over 5 of the best tips aimed at helping students do just that.

Top 5 Tips for Students Who Plan to Start a Business

If you are starting a business for the first time, you’ll want to follow these five tips:

  • Follow Your Passion
  • Do Market Research
  • Find A Mentor
  • Start Small
  • Build Your Brand

Follow Your Passion

Considering you have already made up your mind you want to start a business, you need to ensure you pick something you’re passionate about. The reason for this is that it’ll be hard to combine both school and work. The only way to be successful will require you to genuinely care about what your business is all about. However, sometimes academic work can be truly overwhelming. In such cases, you also need to be efficient with your time, and GrabMyEssay can help you achieve this. This website offers students high-quality academic writing services and, depending on the requirements, can deliver your 100% original paper in only 3 hours.

Do Market Research

When you have decided on the business you want to go with, it’s time to do market research. This involves looking at your would-be competitors and identifying areas for improvement. You should also have an idea of your target audience. For example, your business idea is to launch a food delivery service. You notice your current competitors tend to target only high-end restaurants, but as your target audience is students, you know most won’t buy from these places. So, with that in mind, you investigate why your competitors’ prefer high-end restaurants and try to branch out to more affordable places.

Find A Mentor

While doing market research, you can also use your spare time to get a mentor in the business area you are interested in. It’s important to note that finding a mentor can be tedious. You can look here for tools that can help make the best use of your time in class. Following our previous example, you can ask for mentorship from someone in the servicing industry if your idea is for a food delivery company. This will help as you won’t be a direct competitor to them, and at the same time, they’ll have relevant experience to help you excel. Also, this will help you build connections that can be helpful.

Start Small

You might feel ready to go when you have had time to plan and learn from a mentor. While this can be true, it often isn’t. So, to protect your brand’s reputation and avoid wasting money, you should start with a trial. Use this testing period to gather data on performance and areas of improvement. Your first trial might not go as planned, but don’t let that discourage you. Instead, focus on your progress and where you are going with the business. Assuming you can learn enough from your trails, you can launch your business.

Build Your Brand

This involves using adverts to get the relevant people interested in what you offer. Social media can be your friend, and as a student, you should be learning how to make posts that trend. You can create business pages on Twitter, Instagram, and Facebook. If you intend to expand to foreign markets, you should read this TranslationReport to find the best translation services. This will help localize your content and make it more relatable.

Key Takeaways

Starting a business isn’t easy, whether it’s your first or tenth time. Getting things done takes character and passion, but the sooner you start, the better you’ll likely be. Being a student doesn’t mean you can’t achieve this, so follow the tips shared in this article and open your mind to learning more.

Author’s Bio

Mary Herd is a young entrepreneur with two businesses to her name. Her journey has been a long one, but it has also allowed her to develop an understanding of the critical factors to success. Through her articles, Mary aims to help as many people as she can unlock their entrepreneurial spirit.

Categories
Business

The Importance of Networking for Business Students: Building Relationships for Success

The importance of networking for business students can hardly be overestimated. Experts believe that deliberate and well-planned networking paves the way for your future success. The earlier you engage in it, the more likely you are to enjoy its benefits.

You should use your time in college to start developing connections that you can draw on later as you start setting up and developing your business. More often than not, success is driven by your ability to use the right contacts and connections. Let’s take a deep dive into why it matters so much.

Building relationships

Networking helps business students start building relationships that might last for good. These relationships might often prove crucial in moving the needle, finding badly needed investment, or expanding your business.

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Meeting experts and experienced professionals

When you network, you get a chance to interact and learn from a large pool of professionals. They have multiple successful projects under their belts, so there is a lot you can learn from them about doing business. They can give you priceless insights into the dos and don’ts and common pitfalls to avoid.

Access to a large pool of business opportunities

Networking also provides access to a number of opportunities that are not readily obvious or accessible. Whether you start your own business or decide to work for a large corporation, you can always benefit from tips on where to apply. This gives you more than the stale information in job adverts. That ‘little more’ is often the difference you need.

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Getting a feel for the industry you want to work in

You cannot learn everything there is to know about the industry you want to engage in. Networking happens to have that added benefit of giving you insights into the chosen industry, its peculiarities, pros and cons, and common expectations.

Building your reputation early on

As a professional, you want to build the kind of reputation that will precede you. It starts with your college years. How often have you heard others say they draw on their contacts dating back to college? It is very common in business to look for people you trust. Your college buddies might be the ones who pass muster.

Industry events

Use industry events as an opportunity to participate in, learn from, and establish relationships. These events are a great segue to information about the most popular trends in the industry. The sheer brain power they manage to coalesce will be worth your efforts. If you need more tips on how to manage your funds effectively, don’t hesitate to spend time reviewing expert advice.

Professional associations

Consider joining a professional association. It includes experienced people who have already made a name for themselves in the industry. You can benefit from their experience and any learning opportunities that might otherwise be unavailable to non-members. Follow industry news and never shy away from making new contacts and friends.

Final Considerations

Networking is a proven way of building long-term relationships that will prove extremely helpful at a later stage when you start your own business or work for a large company. The time invested in developing such linkages is time well spent because you will enjoy great benefits in the long run.

***

Mary Herd is an accomplished writer and successful entrepreneur. She has launched several innovative startups and sold them at great margins. Mary enjoys advising college students on the best practices for fostering their business and communication skills. Her insights are usually full and eye-opening insights.

Categories
Business

Maximizing Your College Experience: Learning Business Skills Through Internships

A student’s life is transformed throughout their years spent in college. It’s a time of development and self-discovery. Many students don’t know what they wish to do with their own lives or what careers they want to follow when they first enrol in college. Fortunately, internships provide a chance to get practical experience and crucial business abilities.

Maximizing College Learning Through Internships

Internships are a wonderful way for students to upskill themselves in multiple ways. Unfortunately, students are so often overwhelmed with college assignments and essays that they don’t have the time to discover and pursue their passions and interests, let alone internships. In such cases, learners can look avail of the best essay writing service reviews to identify professionally reviewed writers who can write their essays for them. Students thus will have enough time to do internships.

Students get the chance to learn from experts in their topics of interest during internships. They provide students insight into how businesses run on a daily basis and give them a chance to obtain experience in the field of their choice. Interns frequently work on duties and projects that are comparable to those carried out by full-time workers. This way, they may directly observe what it takes to be successful in their line of work. Students can then take these skills and learnings to their native businesses and implement them there. Students can also take help from WordPoint. This translation agency will help them localize their business documents and other materials developed during their internships into different languages so that their local communities can also benefit from it.

The chance to develop important business skills is one of the main advantages of internships. These abilities may include:

  • Teamwork
  • Problem-solving
  • Communication skills
  • Time management

Let’s discuss them in more detail below.

Teamwork

An ability that is highly prized in every company environment is teamwork. To finish jobs or projects, interns frequently collaborate in teams. They get knowledge on how to cooperate well with others and be a part of successful team collaboration.

Problem-solving

Another crucial skill that may be acquired via internships is problem-solving. Someone frequently assigned projects and activities that need critical thinking and the development of original ideas to interns. Employers place a high value on this talent since problem-solving is crucial in any workplace.

Communication skills

Success in every area depends on having strong communication skills. Interacting with experts and clients is something that students may do during an internship. Whether it be by phone, email, or in-person meetings, they learn how to interact in a professional situation successfully. They get knowledge on how to modify their communication approach for various audiences.

Time management

Time management is also essential for succeeding in an internship. Interns must properly manage their time since they have deadlines for their assignments and activities. In the corporate sector, where deadlines are frequently tight, and resources are scarce, this talent is particularly crucial.

Students get the chance to expand their networks during internships in addition to learning these important business skills. They get the ability to interact with experts in their subject of interest and meet them. These connections may open doors to mentoring and professional possibilities in the future.

Additionally, internships provide students with the chance to learn about many professions and businesses. They can also get to try out various personal education softwares and applications in the course of their internships. You can get more info on helpful personal software options for students online. Through internships, students can educate themselves and decide on their long-term professional objectives.

Concluding Thoughts

Internships provide students with the chance to put what they have learned in the classroom to use in real-world scenarios. Learners are able to observe directly how the ideas they have learned in class might be used in a professional situation. By doing so, they will be able to comprehend the subject better and make it more applicable to their future employment. Finally, internships are a great method for college students to develop practical business skills and become familiar with a variety of sectors and career pathways. They provide students with the chance to get knowledge from experts in various fields.

A note about the author – Mary Herd

Mary Herd is a placements coordinator at one of the well-known universities in America. She is dedicated to helping students in university gain all the necessary skills to help them progress in their careers. She guides students to help them land both internships and jobs. Apart from this, she also freelances as a writer. Her work is published in different online forums.

Categories
Marketing & Advertising

Best Guide To Location-Based Marketing & Advertising 2022 + Examples

So as a marketer you want to know how location-based marketing can help you to reach your marketing goals?

It’s time to take a serious look at location. Big data is tearing up the rulebook in a number of different industries. This trend continues with data-driven marketing becoming the new normal. Mobile has changed many things, but it’s having a huge effect on the way that markers are using data to reach their goals.

The missing link in this equation is location data. The rise in mobile adoption has provided a much better and accurate understanding of how audiences behave in the offline world. This location data is allowing marketers to do incredible things, based on cold hard evidence.

We’re going to look at some examples of location-based marketing. Get ready to see how you can use location-based marketing to create effective campaigns. Learn how to use location data to provide powerful insights and measure attribution with precision.

 

What is location-based marketing and big data marketing?

Location data can be seen as a branch of big data. When the term big data is used people generally think first about quantity. Whilst this probably has to do with the reason that the terms exist, big data isn’t really about quantity.

We think that data is big in the sense that the impact is big. We think of location data as big because of it’s quality in both application and insight.

With that in mind, we can define big data as the collation of data from multiple sources. To inform better decision making, powerful targeting, and improved attribution.

Location data is big data that uses information about a person or group of people’s movement or behavior. This is used to understand wider trends and patterns. Location-based advertising and marketing use this data to fine-tune marketing efforts. But it is also used to generate better engagement and get valuable insights into customer behavior.

 

How can my business use location data and location-based mobile marketing

For marketers, it has sometimes been difficult to understand the benefits of location data. Especially whilst trying to get around the technical side of how it works. In the beginning, many companies had inaccurate data sets. But now the science behind location data has advanced greatly. This enables marketers by providing quick and reliable results. All by incorporating location data into their marketing strategy.

These uses are now much more accessible and easily combined with existing marketing efforts. Plug and play location-based marketing is now available. With this in mind let’s look at some of the key marketing practices that benefit from location data.

 

Location-based segmentation

Audience segmentation is a key challenge for any marketer. In order to optimize marketing dollars, it’s important to make sure that you are reaching the right people. It can sometimes be difficult to get this right, and often involves a lot of hypothesizing and testing as well as optimization.

Location can help to build powerful audience segments as it’s a key indicator of intent. For example, let’s say you make the active decision to walk into a specific location in a shop. It is then likely, at some level, for you to be interested in some of the products in that location.

Location can also be used to build historical audiences based on location history. This means that you might target a group of people who are health nuts. You’ll have many ways of doing this currently. But location adds something that isn’t possible through traditional targeting options.

You can build an audience of people who visit gyms twice a month and have been to a dedicated health and fitness store in the past three months. If you have a strong idea of the type of target audience your product sits well with then location is a powerful tool for identifying custom segments.

An important point to make is that these audiences can then be used in the way that best suits your needs as a marketer. You can target them through social media ads or send the data straight to a trading desk, DSP, DMP or other ad network. You can use it to overlay custom audiences to understand overlap. You can even use location to see the accuracy of your existing audiences and targeting.

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Improve your audience segmentation

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Location-based targeting

Location tech is valuable for marketers because of the instant nature of data. Real-time insights allow targeting to occur in the moment, especially on mobile.

Location-based targeting is a powerful tool in any marketers arsenal. For targeting when users are in the right frame of mind for conversion, location is effective in driving engagement.

But location-based targeting is great for physical businesses with products in the real world. The ability to target audiences when they are either geographically close or in the right moment, location can be very effective in driving footfall or driving brand engagement.

An example is a location-based campaign that targets users when they are close to a physical store of venue. When the user enters a pre-defined location they are given a message that informs them of the CTA that is nearby.

This can be in the form on a push notification via a third party app on their phone. But it’s also possible for marketers to feed this real-time data into existing media buying tools that can deliver ads via other programmatic media. As long as this is real-time the audience is still in the relevant moment and therefore effective.

These kinds of campaigns get much higher engagement and conversion rates. Marketers can use location data to ensure that their real-time targeting is effective. With location, you’ll also get insight from these kinds of campaigns. These insights can help you to optimize your entire marketing department.

 

Location-based attribution

This is an area where location data is offering unique insights for marketers. The ability to measure the effect of advertising in the offline world is a relatively new concept. Especially at a level that rivals the detailed insights that are readily available in the digital realm.

Location-based advertising attribution is helping marketers to understand the complete effect of their efforts in the real world. Offline attribution is effective in a number of ways:

 

Measuring OOH

OOH, real-word adverts are big business for marketers. But there’s always been a problem – how do you measure the results? It’s difficult to attribute store visits or purchases to OOH. It’s also difficult to understand exactly how many people are exposed to advertising in the first place.

Location data makes these insights accessible. By listening to areas around OOH it’s possible to measure how many people have passed or remained close to the OOH advert. From this data, you can create insights on how many people have been ‘exposed’ to the OOH ad. Of course, this isn’t perfect as there’s no guarantee that everyone walking past saw or understood the message.

But location data makes it possible for marketers to then measure how many of these people perform the desired goal. This may be that they visit a retail store associated with the ad. This is an effective tool for marketers to be able to measure, test and optimize OOH advertising.

 

Measuring experiential or other offline advertising

Of course, this tech can be used to measure other forms of advertising. Take experiential, for example. Usually, these campaigns end with the consumer leaving with a sample of some kind. But attribution doesn’t come easy and many campaigns end with the basic insights. These are usually how many people visited the experiential stand, or how many samples were handed out.

But location data enables marketers to then say, with great precision, this many people engaged with our experiential stand. You can then identify the percentage of these people that visited the store within a certain period of time.

You can also generate a dynamic QR code to track, analyze, and retarget your customers. All you need is a dynamic QR generator.

These insights are invaluable. They provide marketers with the opportunity to get digital insights on traditional offline marketing campaigns.

 

Measure the effect of digital advertising on offline goals

Location data is a powerful tool to associate online digital advertising to offline conversions.

For example, if you have a Facebook campaign you will have an idea of how many people saw your ad and even how many of these clicked your ad. But if your conversion is in the offline world, ie visiting a physical store, then this is where your campaign traditionally ends.

Sure there are some things you can do to pick up customers on the other side, like offer codes or loyalty schemes. But none of these will offer the same precision or reach as location data-driven marketing attribution.

Using location data marketers can understand the offline effects of digital advertising.

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Do attribution better, with location

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Business intelligence and business analytics

For marketers, getting those insights on a micro and macro level are crucial when creating your strategy. In terms of insight, data is the new normal. You want to base your marketing decisions on data that is accurate and instant.

Understanding the customer is critical to any marketing department. Location intelligence is a powerful tool in the area of customer analysis. Try enriching customer data with demographic and anonymous lifestyle information. This allows marketers to create more effective databases and be better placed to predict where best to spend the marketing costs.

For brands with a physical venue or store location data can provide powerful insights into business performance. Understanding footfall and trends can help to inform on the ground business strategy. For example, retail location data can also help strategize how best to compliment physical retail stores with digital advertising.

Combine this with the ability to see data on competitors and other physical location and you have a powerful toolkit that marketers can use to put data at the centre of their decision making.

 

Personalization with location

For marketers, a key goal is to try and personalize the relationship between brand/product and the consumer/user. Of course, this can be difficult as it’s not always easy to completely understand your audience. It’s even more difficult to personalize your communications based on this, especially on a one to one level.

But analytical intelligence can be one solution to the personalization problem. Identifying the location of a customer can help brands and marketers to customize their message so that it is personal.

This could be a simple as including terms like welcoming back in your messaging. Or you can create entirely different communication for customers that are in different locations or have demonstrated previous patterns of behavior.

Communicating with your customers in this way can help to build stronger relationships and increase brand loyalty. This allows you to communicate with the right customer when they are in the right place with the right message.

 

How does location-based marketing work?

Location data is sourced from mobile devices. Sensors are used to understand and pinpoint these devices. This process is anonymized so that the user’s personal details are kept private.

These sensors come in a variety of forms – from beacons to Wi-Fi to geofences. Using a combination of sensors allows for greater accuracy and better scalability of data.

 

What is good location data?

You’ll need to make sure that your data provider is doing two things:

 

Can validate the accuracy of the data they collect.

This means you’ll need to understand what types of location data there is. Some are more precise than others. Some are real-time and others are delayed.

Generally, a data provider that can explain to you their methodology and is transparent about their data sources is a good start. Look for sensor-driven data sources such as beacons, GPS or wi-fi. First party data sources are much better than third-party, where the provider cannot validate the accuracy.

 

Can ensure that data is collected in a safe and secure way

Does your data provider have the correct opt-in procedures? Do they comply with current data collection legislation? These are all important questions that any good location-based marketing company will be happy to explain to you.

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Add location to your marketing today

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What is location-based marketing?

Location-based marketing, also named geolocation marketing, is a form of mobile advertising that is highly personalized based on where the consumer is or has been.

How does location based marketing work?

Location based marketing works by using real-time device location to build detailed prolifes of how consumers move and behave in the real world.

Is an app needed to engage with location-based marketing?

Not at all, even brands without a dedicated mobile app can start using location based marketing to engage with consumers.

Categories
Apps

GDPR & CCPA For Apps – Tips For Privacy Compliant Apps

Let’s look at GDPR, the CCPA and how you can make sure that your app is ready for the coming changes.

What’s the most important currency around? It’s data. It’s used to fuel everything from your personal virtual assistant to your social media feed. But let me tell you one thing about this data. It’s private, it needs to be safeguarded and soon, fellow app developers, it will be the law for you to ensure this.

Data is so omnipotent in our digital lives. Privacy regulation is set to make data handlers liable for how they collect, protect, store and remove this data. Some have predicted that up to 55% of apps aren’t ready for this change.

But you thought GDPR is only for email marketers. Wrong. Complying with privacy regulations is integral to running a successful mobile app business. As a mobile developer, under the new legislation, you will be responsible for all the personal data from your app.

That’s right – as of the 1st Jan 2020 responsibility will rest with you to ensure that you are in control of user data. But it doesn’t have to be all doom and gloom. The GDPR and CCPA are an opportunity for developers to create effective relationships with their users. It also means that you can offer up a great app experience at the same time.

 

But what is GDPR and CCPA?

GDPR stands for the General Data Protection Regulation and it came into effect on the 25th of May 2018. It is designed to protect data as it is collected and stored. It is also in place to ensure that the user is in control of their data. It seeks to allows the user to easily opt-out and remove their data when they so desire.

The CCPA is similar and will come into play on the 1st of Jan 2020 – the California Consumer Privacy Act is a bill meant to enhance privacy rights and consumer protection for residents of California, United States.

For apps, this means that a proper system for opt-in, data collection and data storage will need to be in place. As well as this the infrastructure to opt-out and be forgotten are essential to comply with the legislation.

There are some key principles to define when looking at the legislation from a developer’s perspective. We will help to explain these next and look at exactly what these principles mean for developers, as well as practical advice for app owners.

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Explicit consent

This is a key requirement for mobile apps. The legislation says that businesses must request and receive consent to collect use and move personal data. Further, this request must be made and given in clear intelligible and easily accessible way. It cannot be confusing. As well as this the user must be able to withdraw consent as quickly as they can give it.

This means that apps will need to communicate better with their users. They must clearly define the type of personal data they collect around users. Developers will need to explain why this data is collected and obtain clear consent to collect this information.

Practically this means that you may wish to ask for certain types of personal data at different points of the user experience. For example, it’s generally a better idea to ask users for data consent at a point where it is relevant to the action that the user is performing.

So don’t ask for every permission under the sun the first time your app is opened. It might be better to wait for the right moment to communicate these to the user.

This also gives you a better opportunity to communicate the value that the user will receive by opting-in for this type of data collection. It also means that you can clearly explain opt-out procedures as well (but more on that later).

For example, we help our partner apps to obtain consent for location permissions by providing a dialogue with the user at the right moment. This could be when the user is looking for nearby venues or searching for local deals.

By clearly explaining to the user at this moment it allows the user to come to an informed decision on how they want to share their personal data with the app. This complies with the ‘explicit consent’ as defined in the GDPR legislation.

Find out more about asking for consent by speaking to our app team.

 

The right to be forgotten

One of the keys focuses of the legislation is the right to be forgotten. This means that app developers will need to create a system of opting-out that allows users to be in control of the data collected through the app.

As previously mentioned this should be as simple for the user as opting-in. Your app users should be able to request that their entire data history is deleted and removed from all records. This includes third parties (yes that means every SDK that you have used in your app that uses personal data).

For developers, this means designing user control into the app so that the user can perform these actions when desired. Apps must be able to process and act upon these user requests and then ensure that all personal data is removed.

This might be in the form of an option to contact you with questions about your data.

Or you can add a data section to your app settings page that allows your users to opt out of different types of data collection. You can also add the option to revoke all data collection.

The aim of GDPR in this area is the put the user in control of their data. If you can design your app to facilitate this control then your app will be compliant and your users will have a better experience when using your app.

 

Privacy by design

This section is all about the proper encryption and data handling procedures.

You might think that this is an obvious approach to take when designing a mobile app. Perhaps you have considered privacy at multiple points in the planning of your app. That’s great – the key points to remember is that GDPR makes this a legal requirement.

So from a project’s inception to every point in the lifecycle privacy and data protection will need to be front and centre. It’s about anticipating, managing and preventing privacy issues. And doing this before a single line of code has been written.

There are fundamentals that app developers will do well to follow once the legislation comes into force:

Privacy must be proactive, not reactive, it must also be preventative not remedial. This means that developers should be thinking about privacy from stage one of the design process all the way through to after the user’s app engagement has ended.

Define the kinds of data that your app will use in the design phase. Assess potential issues that may arise when using this data. Make sure that your app is designed to secure this data by default and has the correct opt-in processes before you do anything with this data.

When processing user data ensure that your systems are designed to secure the data. This might mean pseudonymization of data or even creating a completely secure way of processing personal data.

The basic idea here is that privacy and data control to become a key part of designing any new app feature. By taking this approach you create an app experience that is secure. It provides users with the controls to input personal information in the knowledge that it is secured and that they can have it removed at any time.

 

Consent module and Tamoco’s secure SDK

As mentioned one area where developers need to ensure compliance with GDPR is through the use of third-party SDKs. Many of this access and use user data, and often there is not explicit consent for this from the end user.

If you’ve been paying attention you’ll realise that this is a direct breach of GDPR. As a developer, you’ll need to balance the use of third-party SDKs with user privacy and consent. Partnering with SDKs that place user opt-in front and centre will be a sensible approach once GDPR comes into effect.

At Tamoco we help apps to comply with the new regulation whilst providing a powerful toolkit to boost app engagement and monetization. Our product allows apps to get valuable insights and analytics into their app audiences whilst ensuring GDPR compliance.

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Categories
Apps

Five Key Mobile App Statistics App Developers Should Know

Sure there’s yearly reports on everything from app usage to revenue. We welcome these and they can provide developers with vital information about the app economy. But often it can be difficult to understand how these trends will affect your app.

So we’ve tried to help. We’re going to look at five interesting stats based on data from the last year. Then we’re going to attempt to understand what these trends show, how it will affect monetization, engagement and other app metrics. We’ll also look at how developers can adopt their app strategy to suit these trends.

 

Last year app mobile device app downloads reached over 175 billion

This represents a 60% growth on 2015. Now that’s healthy, and there are a few reasons for this.

Firstly, more apps are free to use or try and more developers are finding this model attractive. For the consumer this means that apps are free to download. With the rise in subscription models and other post-download monetization options, this is greta news for publishers too.

The number of smart phones in circulation has increased, especially in emerging markets. Rapid mobile adoption shows that there is still huge potential for app growth.

Mobile devices now have much better storage options. Users previously had to manage device storage carefully. The lowest storage bracket on newer devices has increased and cheaper cloud options leave a lot more space on devices for apps that would have previously taken up too much space.

Finally, people are prioritising mobile to complete tasks that would have usually been difficult on a mobile device. Apps are now much more secure and user-friendly. This makes tasks like shopping or managing finances much easier.

 

What can developers learn from this?

You should think about making your app free to download and monetizing after the app experience. Users increasingly expect apps to be free.

Whilst it’s still important to keep the size of your app as low as possible, this isn’t as much of an obstacle as before. Instead users are looking for apps that help them to achieve tasks on their mobile. Positive user experience is important for users. They want to be able to do powerful things in a great app experience, without having to open their laptop.

 

Consumer spend exceeded $86 billion

When we look at the total spend by users the figures make for positive reading. This growth remains strong thanks to the increase in smartphone adoption in the developing world. The ability for publishers to capture more revenue from their users should not be overlooked.

In terms of the app store, app revenue is still higher in iOS than Google play. Worldwide gross app revenue reached $38.5bn from the app store in 2017 compared to $20.1bn from the Google play store.

This shows that Apple products do continue to attract, on average a user that is is more likely to part with cash via apps. However, both stores showed similar revenue growth levels of around 35%.

The consistent growth suggests that publishers are successful implementing monetization strategies. This is allowing them to generate more revenue per user. This may include subscriptions and freemium etc.

Developers will be happy to see that monetization in top markets maintained a steep growth – 70% in the US and 35% in the UK. But the real story of the last year in terms of app development is the scale of growth in developing markets.

The short story is this – the app economy is in a great place right now. Consumer spend has doubled in 2017. Publishers will need to look at their monetization strategy in developed markets. Here they will need to balance experience with monetization. As well as this they should be looking at new ways to monetize without choosing an advertising solution.

 

App store consumer spend in China grew by 270% in one year

App store spend is growing at a much faster rate in emerging economies.

China and emerging markets are fantastic examples of where developers should be looking in terms of app monetization. In the last year apps are becoming widely used in citizens’ daily lives. Much in the same way that apps have revolutionised other lifestyles, the same is happening in emerging markets. This is because more people are using mobile devices to perform daily tasks.

Rapid growth in downloads across other developing nations will provide even more opportunity for growth.

There now exists a lag between the number of downloads in these emerging markets and the equivalent revenue for app developers. The potential for monetization is huge. Publishers need to move to make sure they can tap into one of the biggest monetization opportunities out there.

Add to this that India and Brazil are areas where app usage is also increasing at at an alarming rate. India is now in second place globally in terms of number of app downloads. In these economies Android devices are more popular. This means that ensuring you can support both platforms could be the key to sustained growth.

 

What does this all mean for developers?

Firstly, we can still conclude that the average iOS user is worth more than an Android user in terms of monetization potential. But growth is steady across both OS.

The success of publishers monetizing after the point of purchase continues to drive revenue in developed markets. Subscription models and other models allow time for the publisher to educate and engage users on their apps value. This encourages better monetization. Ads are still a strong source of revenue for apps. But apps as a service are increasing in number and developers are getting good results from this monetization model.

In developed markets app discovery is becoming more difficult. But, the potential for revenue through monetization after the point of download is increasing.

Mobile apps are dramatically increasing in the developing world. The rapid number of new device adoption means a huge amount of new users. The value of these users is still low compared to developed markets. But, this still represents a huge opportunity for revenue growth.

 

Each mobile user spent 1.5 months in apps

It’s safe to say that users are spending more of their time in apps. And it’s also pretty certain that users are using more apps, on average. Last year users spent on average over 3 hours a day in mobile apps.

This presents far more opportunities for developers to create effective engagement strategies. Users want to complete more tasks on a mobile device and they love to be able to do this in apps.

Improving lifetime value and customer satisfaction is a crucial part of creating a successful app. Being able to engage apps leads to better monetization and more chance of increasing your user base quickly.

There are two things going on here. In developed markets, users are doing much more on their phones. But in emerging markets users have skipped the use of a desktop and see mobile as an effective way to complete certain tasks for the first time.

The time is now for developers to put experience centre of their app strategy. Their app solution should take advantage of the increased amount of tasks that users are doing on mobile. In some ways engagement is more important than downloads – if you can’t keep users in your app then you’ll churn users and very quickly have a worthless app. These figures show that users want positive experiences and the ability to complete their goals inside apps – developers should focus on delivering this.

 

The average smartphone user accessed around 40 apps per month

More tasks than ever are being completed on mobile.

You might think that all that time is being spent on the bigger apps. This is simply not the case. Users are looking to apps to perform a variety of tasks that can only be achieved by a single app. Users are looking for powerful apps in each category and they are choosing the ones with the best experience and best tools for the job in question.

Engagement is of course important for monetization. Keeping users engaged and happy is key to generating high revenue. That’s why these stats are promising for developers. If you can successfully implement a great engagement strategy you will be able to monetize effectively.

As app attention grows publishers will need to understand what this means for their app. This could mean focusing on UX and understanding how improving this will mean more engaged users. Or it could mean focusing on how push notifications can improve app retention.

 

What does this mean for developers?

As users spend more time in apps and use apps to solve problems and complete tasks developers will need to seize the opportunity and ensure that their app offers a seamless user experience.

Experience is key to successful monetization. Publishers that are looking to increase revenue, especially in emerging economies will need to focus on retaining their users.

The stats say that users are spending more time in apps, but they won’t just choose any old app to reach their goals. Apps still need to be powerful and they still need to have a great experience to attract and retain users.

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Categories
Data

How Big Data & Location Intelligence Is Changing The World

There’s no doubt that the explosive rise in the number of smartphones has changed the world as we know it. The increased number of sensors and connected devices has produced mountains of data. This is being used to transform the way that we live our lives.

IoT, location data, location intelligence, big data. Whatever your name for it, it’s hard to dispute the potential across a variety of industries

It’s now apparent that granular location data can provide unprecedented insight into the offline world. More businesses are realising the value of mobile location data and the impact it is having across the globe.

As we move away from unreliable data sets, sensor-driven accurate data sets are taking centre stage. This kind of accurate data has many applications. But I’d like to look at some that are having the greatest disruptive impact.

Business intelligence

The ability to notice trends by using data isn’t new. The ability to do this based on people’s activity in the offline world, in a close to real-time manner is.

Location intelligence reveals relationships between big data sets that often would be missed. It turns these insights into actionable business intelligence. Helping inform decisions, from the boardroom to the storefront.

From the small bar that is competing with huge chains of venues through to the small retailer competing with online mega corporations. These businesses are gaining valuable insights from using this kind of big data to inform their business strategy.

The truth is that mobile location data has now matured enough to solve many problems that both small business and enterprise face. Let’s look at a few:

Financial services – understanding footfall through big data sets is valuable for the financial sector. Mobile device data can help to forecast earnings and other KPIs before they are formally reported. This helps inform investment decisions.

Retail – big data can help both small and large retailers. Understanding store visits, as well as customer behaviour through mobile device data, is having many positive effects on the retail sector. These insights can help inform business decisions such as store layout, opening times, staffing and more.

 

Infrastructure and planning

We’ve all heard of the term smart city. We like to think that there’s more to it than just adding a few data points and putting the word smart in front of it. It is, in fact, more than that. We’re moving towards urban centres with huge populations and aspiring towards self-driving vehicles. Big data is the key to unlocking this truly smart future.

The rise in mobile device data has provided better opportunities to understand how cities work.  It’s helping to create systems and infrastructure that reflects this.

Combined with the increasing number of connected devices in cities, central planning authorities now have a set of tools that can inform decision making in many different areas.

Mobile location data is contributing to a better understanding of where demand for public infrastructure is greatest. For example, examining mobile device location data to understand the most cycled roads within a city. This information is precise and invaluable when planning where to implement new routes.

The same is true of traffic and congestion. In increasingly crowded and polluted megacities, it’s important to understand how traffic issues can be alleviated. Understanding traffic flow and where to build new road structures, or introduce new low emission zones is crucial to building the kind of smart city that can sustain current levels of population growth.

Big data is having a huge positive effect on this kind of planning. Thanks to the accuracy and uniqueness of mobile device data and location intelligence, it is changing how decisions are made in cities and towns around the world.

Marketing and advertising

Big data and marketing have always complimented each other. Marketers have always looked to use data sets to improve the efficiency and effect of ads. Using big data to create tailored and relevant audiences is not a new practice.

But mobile location data allows marketers and advertisers to connect digital advertising to how consumers behave when they are offline. Understanding how consumers move in the offline world is helping marketers to become more effective. It’s assisting marketers in providing more personal advertising to consumers.

Location intelligence is disrupting many stages of the consumer lifecycle. It’s bringing the analytical capabilities that have been available for the web to the real world.

 

Segmentation

Mobile device data is helping to build up complex pictures of how people move and behave. This helps advertisers to build complex customer profiles. Brands are finally understanding the places that their customers go and how they interact with the physical world around them.

This is far more effective than other methods of audience segmentation. This is because a person’s location is often a much greater sign of intent than when they are searching for something on a computer, or browsing on their phone whilst sat on the couch.

This allows marketers to identify exactly where consumers are on the buyer journey. Moreover, it allows them to do this with a greater level of detail.

 

Personalisation

One big breakthrough that big data has had on marketing and advertising is by increasing the ability personalise at scale.

Location data is allowing brands to be helpful and human by understanding the situation of the customer. The concept isn’t new, but the accuracy and increasing size of data sets in the space have allowed commutation to really get personal.

Location help provide promotions at the moment when the customer can actually redeem it. It allows the ‘customers also bought’ experience to reach the real world retail store. In this way, big data is providing digital solutions to offline problems. Location intelligence is tailoring brand communications to a person’s unique experience of the real world.

 

Customer experience

Big data has changed customer experience for the better. Location intelligence can help to automate way-finding, ordering, assistance and queue management. Understanding the physical location of a person has helped improve the guest experience across many sectors.

Stadiums, resorts, airports, transport hubs all stand to improve the experience of the people who spend time and money in these places. It might be location based ticketing – you buy your ticket by walking onto a train. Or it may be ordering food and drink to your location.

There’s still huge scope for big data and location intelligence to be applied to improve the customer experience.

 

Attribution

Mobile device data as we have seen has connected many digital walks of life to offline consumer behaviour. Another way that this technology is revolutionising the marketing and advertising space is through attribution.

Traditionally many advertisers have been blind when it came to measuring the impact of offline ads on offline KPIs.

But the mobile device location data is filling in the blanks. Location intelligence can understand when a person is in front of, for example, OOH advertising. It can then measure how many of these people are then seen inside a store or in front of a specific physical product.

Connecting the two provides an accurate way for marketers to measure the impact and ROI of offline advertising inventory. it also allows them to measure the effect of digital advertising on an offline goal. These things have just not been possible with certainty before. But big data has changed the way that advertising can be measured.

 

AR

If AR is really going to live up to its promises, it will have to rely on complex data sets and accurate location intelligence.

As AR gains prominence it’s application will move beyond fun to play games to useful productivity applications (you can even combine it with some powerful notion templates to really level up). As AR develops, it’s used as a way of reaching audiences with content and advertising will grow. Like previous marketing activity, it will be improved by the use of big data and location intelligence.

AR will require huge amounts of accurate and real-time location data to function properly as a user moves around the real world.

Optimising the supply chain

Big data and location intelligence is impacting organisations that want to optimise the supply chain.

The obvious application of location intelligence in the retail supply chain lies in the ability to understand and track deliveries and supplies. It already being used to generate data sets which can optimise and improve these services.

But location intelligence isn’t just helping business to optimise the process. It’s helping to understand the demand for products. There’s a lot of history of people building something in the hope that people want it to then find out that actually, they don’t.

Another way that big data is helping manufacturing industry to optimise is by helping it to adjust the type of transportation, pickup location or place of sale.

With the rise of location data, these insights are now fuelled by information from the offline world. Insights that have previously been unattainable or have lagged are now available in real-time. This lies at the heart of what is disrupting how the supply chain operates.

 

Privacy and transparency

As usual with new disrupting activity, the focus in on the responsibility of these new technologies. And rightly so. Indeed those in the big data space will need to be more transparent in how data sets are sourced.

It won’t be enough to simply check a box and start collecting and aggregating personal data. More needs to be done in order to clean up the data supply chain. More control needs to be handed to the user.

In this way, it’s our responsibility to communicate the value of big data and location intelligence to the user. It’s having a huge positive impact across the globe, and that’s just more reason to get the privacy part right.

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Learn more about big data

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Categories
Marketing & Advertising

Mobile Targeting – Get Programmatic & Social Right With Data

There have been issues with data accuracy in mobile targeting in the past. Targeting the right person in the best moment is still the appropriate goal for marketers. But to do this effectively, the data that fuels campaigns must be reliable.

If marketers don’t work from reliable data sets then the information is useless, and mobile targeting will be more of the same.

Today, the availability of scalable first-party data sets is there. Brands and advertisers need to be able to understand what good data should look like.

We’ll look at a few fundamentals to look for that will ensure your mobile targeting campaigns are powered by quality data. We’ll also discuss the effect this will have on different mobile targeting channels.

 

What is quality location data?

When we talk about data we look for the following attributes:

  • First-party – is the data from a first party source. Second-hand data that is unverifiable is not helpful as it could be inaccurate or out of date.
  • Sensor-driven – this means that the data sets are sourced from accurate sensors. Precise and reliable data sets are sourced from multiple sensor types to ensure accuracy and scale.
  • Real-time – Datasets must be immediate in order to verify accuracy. To achieve effective personalisation and mobile targeting, action must be taken based on data sets that are real-time.

 

Programmatic advertising & location data

Location is a fantastic trigger to help fuel mobile marketing campaigns. That is if you can get the moment right.

Programmatic has always had its problems – automation is difficult to get right. A lot has been said about programmatic and it’s effect on delivering relevant content to the right person at the right time.

We’ve all seen and remember poor individual use cases of programmatic advertising. Mobile programmatic targeting has taken the plunge and aims to put data at the centre.

However, problems of accuracy remain if the data that is being used to fuel programmatic advertising isn’t accurate.

Location-based marketing and programmatic are effective when the following conditions are met:

  • Mobile targeting can be achieved in real-time
  • Data is derived from accurate, sensor-driven networks
  • The data is first-party

Without this programmatic mobile targeting will be ineffective. Outdated data sets can mean that you completely miss the relevant moment to target audiences.

It can also mean that your attempts to personalize the experience miss the mark. We all know how important personalization is to the modern marketer.

There are a lot of companies that claim to provide accurate data, but these are rarely meeting the three conditions we just discussed.

Often the data is third-party, it’s driven not by accurate sensors, but vague lat/long indicators. It’s often not live or real-time either.

So make sure your data partner can deliver on those three points. This will allow your programmatic mobile targeting to truly feel personal. It’s also important to get a good understanding of what stream processing is.

 

Location-based social media marketing

With organic social media becoming more obsolete, more brands are looking at increasing their ad spend on social to ensure that they reach audiences constantly. One way to do so is by using social media management tools that automate posting regularly on all social channels for maximum reach.

Social targeting options allow for geographic targeting.  But the accuracy of these targeting options is yet to be verified. How do you know you aren’t targeting a user who checked in there over a week ago?

Let’s analyse current social media mobile targeting options in relation to our three commandments.

Real-time – Facebook’s geographical targeting feature is rather vague when talking about its geo-targeting options. Or at least when talking about the speed of the targeting. “people recently in this location” is how they describe it. But there’s little in the way of how recent.

Now, this is useful for some advertisers, but to create a truly personalized and real-time experience, it has to be instant.

Accurate sensor-driven – Again it’s hard to tell exactly how Facebook sources its location data. We suspect that a large proportion of data is derived from check-ins on the Facebook platform. This does raise some issues – it relies on the user selecting the right location, for example.

Social is a powerful channel for targeting users. But the potential is even greater if brands can accurately target users in real-time. It’s even more effective if this is done in relevant locations and with personalized content. This can even be leveraged to create social proof.

In order to achieve that, the data that fuels social targeting and retargeting needs to be accurate.

Social platforms have always focused on personalization of the news feed. But this highlights some of the problems with facebook ads – they aren’t relevant.

Facebook has spent so much time personalizing the organic news feed but then delivers any ad at any time.

This means that brands and advertisers who embark on Instagram marketing can ensure that relevant, in the moment ads, reach users using Instagram stories data will be on to a winning formula.

 

Post mobile targeting attribution

The same can be applied to attribution. Post mobile targeting attribution is valuable for advertisers and marketers. It’s important to measure attribution, especially in the offline world. Mobile location data has been instrumental in this. Closing the online to offline attribution loop is now possible thanks to device location data.

But again, to truly understand physical conversions, marketers need accurate and real-time data sets.

 

Conclusions

Mobile targeting is a powerful tool for marketers to reach users with personalised messages, at the right moment. Location data and location intelligence helps provide the context that mobile targeting takes place.

Whether programmatic or social, mobile targeting requires data. This data must be accurate, real-time and first-party to ensure that location-based mobile marketing is effective.

Precise data is now available at scale. This means that marketers now have a powerful tool at their disposal, as long as they utilize the right data sets.